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Onboarding

What happens after
you purchase.

A clear timeline from the moment you buy to the moment AutoDrive is live and handling your enquiries.


Setup Timeline

Days, not months.

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Within 24 Hours

We confirm your purchase

You receive a confirmation email and a short onboarding form to complete. It takes around 20 minutes and covers your booking process, channels, and how you communicate with clients.

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Days 1-3

Build and configuration

Our team builds your AutoDrive system based on your onboarding responses. This includes writing all response sequences, configuring the follow-up flow, connecting your channels, and setting up your booking routing.

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Days 3-5

Review and approval

You receive a full walkthrough of the system before anything goes live. This includes every response, the follow-up sequence, and the booking routing. You approve it or request adjustments. Nothing launches until you are happy.

Go Live

AutoDrive is active

Once approved, the system is live. From this point, every inbound enquiry is handled automatically. You will typically notice it working within the first day because the first enquiry is responded to faster than any person ever could.

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Ongoing

Support and adjustments

If anything changes in your business, your booking process, or your channels, reach out and we will update the configuration. Your AutoDrive is maintained as long as you are a client.


What We Need From You

Minimal. Covered in the onboarding form.

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Booking Link

The link where clients book appointments. Any booking system works: Calendly, Acuity, Jane App, a custom form, or a phone number if you take bookings by call.

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Connected Channels

Which platforms do enquiries come through? Instagram, WhatsApp, website, Facebook, others? We connect the ones that matter for your business.

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Tone and Brand Notes

A short brief on how you communicate. Formal or relaxed. Clinical or warm. We write the responses to sound like you, not like software.

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Your Typical Booking Window

How far in advance do clients usually book? Same week, or several weeks out? This shapes how the follow-up sequences are timed.

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Any Screening Questions

If there are questions you typically ask before confirming a booking, let us know and we will build them into the qualification step.

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Business Hours (Optional)

AutoDrive runs 24/7. But if you want responses to reflect your hours or have different handling outside of them, we can configure that.


Support

How to reach us.

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Email Support

Reach us at support@autodrive.io for anything non-urgent. We respond within one business day.

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WhatsApp for Urgent Issues

For anything time-sensitive affecting your live system, WhatsApp us directly. We treat active system issues as a priority.

Not purchased yet? View plans and buy now, or book a call if you have questions first.

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